Every year at the start of the patio season we get a lot of calls about setup errors. Consumers have taken down their umbrella for the winter then re-assemble it for the summer. To insure setup is done correctly we have a 2-minute setup video on our website www.sungarden.us. There is a video for all umbrellas made prior to 2015, one for 2016 to 2018 and coming soon for 2019 models.
Please Note: The most important part in setting up the umbrella is making sure the base correctly assembled.